**Overview**

At Intuit, our mission is to power prosperity around the world. QuickBooks is core to that mission, supporting millions of small businesses and accountants as they manage finances, stay compliant, and make confident decisions every day.

Intuit has a strong, centralized research capability within Marketing. As the QuickBooks platform continues to scale in complexity and reach, there is a growing need for an embedded UX and Design Research practice within the Global Business Solutions Group (GBSG) - one that sits closer to product development and focuses on the quality, usability, and coherence of core platform experiences.

This role will establish and lead a new UX Research practice dedicated to the QuickBooks platform within GBSG. The practice will focus on understanding end-to-end customer workflows, uncovering systemic usability and experience-quality issues, and operationalizing research through shared heuristics, standards, and frameworks tha...