Assist in daily restaurant operations including customer service, cashiering, and floor management

Support the Restaurant Manager in supervising service crew and ensuring smooth service flow

Participate in staff scheduling, inventory control, and stock ordering

Handle customer enquiries, feedback, and resolve service issues professionally

Ensure food safety, hygiene standards, and compliance with company SOPs

Learn and rotate across multiple departments: service, kitchen basics, operations, and admin tasks

Assist in opening/closing procedures and oversee shift operations

Monitor staff performance and support training of new team members

Prepare simple reports and update management on outlet performance