Position Overview
Job Description - Work closely with the Manager.
- Monitor outlet’s expenses, making sure that all costs are within the budget.
- Assist manager to plan staff duty schedule for service crew and ensure sufficient staff and monthly management reports
- Make every effort to let customers feel welcome with friendly and uncompromising service.
- Supervise operations in outlet and serve customers.
- Handle customer complaints, maintaining good customer relationships.
- Progressively master the skills to run restaurant operations.
- Receive training and perform duties in various sections of company’s operations.
- Gain deep and thorough knowledge of the company’s restaurant operation by rotating on each position;
- Solicit feedback from customers and staff, for areas of improvement and incorporate useful suggestions into operations.
- Perform ad-hoc duties as assigned by superior.
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