Summary THIS IS A NON-BARGAINING UNIT POSITION. The Management Analyst (GS-0343-11/12) is located at St. Paul, MN, Waco, TX or Des Moines, IA VBA Regional Offices, Compensation Service Division. To view the salary range for your location, visit https://www.opm.gov/policy-data-oversight/pay-leave/salaries-wages Responsibilities Specific duties include: Analyzes the productivity, effectiveness, and efficiency of program operations and assists management staff in developing resolutions to problems in the staffing, effectiveness, and efficiency of the Veterans Service Center. Coordinates realignment of services, changes in organizational structure, and methods of operations to promote efficient claims/customer service. Interprets policies, rules, regulations, and major operating procedures to personnel of the office with respect to administrative policy and procedural questions. Serves as a liaison between VBA District Offices and the RO, coordinating and facilitating initiatives that requ...