Department:
36324 Advocate Trinity Hospital - Mammography
Status:
Full time
Benefits Eligible:
Yes
Hou rs Per Week:
40
Schedule Details/Additional Information:
Monday through Friday rotating weekends.
Pay Range
$35.50 - $53.25
Major Responsibilities:
Customer Satisfaction
1)Serves as a patient advocate to ensure that patients /customers needs are met in a timely and efficient manner.
2)Demonstrates compassion and dignity while performing mammograms.
3)Provides education to all patients before, during and after exams.
4)Maintains a positive relationship with all customers i.e. patients, other departments, physicians, students and fellow associates .
5)Reviews patient satisfaction data and participates in improving areas of concern.
6)Utilizes appropriate resources to resolve patient issues.
7)Address and resolve customer complaints.
8)Ensure on-time ...