9:30am-6:30pm 1:15pm-10:15pm 12pm-9pm Responsibilities: Handle systems relating to shopper management and assist in mall inspection Assist CMO in tenant relation matters (E.g. Facilitate tenant's request and issuance of mall communication materials) Provide assistance and general information to shoppers at the Concierge Desk Handle the administrative and work relating to the events, promotions, redemption programs such as vouchers, premiums, and parking Assist in customer reward programs including educating tenants on the voucher program Assist in collating tenants' gift voucher reimbursement. Assist in events at the mall, especially weekends, whenever necessary. This includes facilitating logistics setup, taking photos, etc. Handling and administering Lost & Found items Assist with assigned administrative duties from Marcom Manager Assist Marcom Manager/ Snr Marcom Executive to manage Customer Service Assistance and ensure smooth day-to-day operations at the Concierge Desk. This inclu...