Flexible Work, Better Balance
Job Overview
Monitors and troubleshoots application issues, performing root cause analysis and ensuring timely resolution of problems.
Job Requirements
Business titleΒ
SIAM Major Incident Analyst
Dimensions
β’ Environment: TEβs SIAM (Service Integration and Management) team is a global function, acting as a service integrator that manages multiple internal and external service providers to ensure seamless service delivery to over 40,000 TE users in more than 50 countries, utilizing over 1,000 applications. It is part of the larger Service Management organization under Global Infrastructure Solutions. The SIAM team o...