Position Overview
**Job Title:** Senior On-Site Service Specialist
**Summary:** Join our dynamic team as a Senior On-Site Service Specialist, where you will play a
pivotal role in transforming our clients' experience through top-notch operations support. You will
engage with cutting-edge technology in high-volume duplicating, production, sorting, and mailing
tasks, ensuring seamless operations and client satisfaction. Whether it is performing maintenance,
troubleshooting, or providing reception services, you will be the heart of our service delivery.
**Roles and Responsibilities:**
• Operate high-volume 2D or 3D print and copy machines, ensuring top-notch quality and
efficiency.
• Provide essential equipment troubleshooting and escalate technical issues promptly for
resolution.
• Deliver exceptional customer service by addressing inquiries, coordinating service calls,
and managing job requests.
• Maintain meticulous records, manage inventory, and calc...