**Overview**

The Mailchimp Customer Success (CS) Data Science & Analytics team empowers exceptional customer experiences across digital and expert-led channels by delivering insights, experimentation, and predictive analytics that drive measurable business impact. We partner closely with Customer Success, Product, Data Engineering, and Operations teams to improve customer engagement, retention, and long-term success for Mailchimp’s small and mid-market customers.

As a **Senior Data Scientist** , you will be a highly independent individual contributor responsible for driving end-to-end analytical work on high-impact Customer Success initiatives. You will apply strong analytical judgment, experimentation, and modeling skills to help teams understand what works, why it works, and how to improve outcomes across the customer lifecycle.

This role is ideal for a data scientist who thrives in ambiguous problem spaces, enjoys partnering closely with stakeholders, and...