Role Overview

We are seeking a passionate and client-focused Client Advisor to join our team in Madrid , representing our esteemed brand within the luxury retail sector. As a key point of contact for our clientele, you will deliver exceptional service, build lasting relationships, and embody the brand’s values through every interaction.

Key Responsibilities

• Provide each client with a personalized and memorable shopping experience, reflecting the highest standards of luxury service.
• Engage with clients to understand their needs and offer tailored product recommendations to enhance satisfaction and loyalty.
• Contribute to a welcoming and elegant boutique environment by supporting daily operations and maintaining impeccable product presentation.
• Act as a brand ambassador by demonstrating in-depth product knowledge and delivering compelling storytelling to inspire clients.
• Leverage CRM tools to su...