About us

We are champions of rail, inspired to build a greener, more sustainable future of travel. Trainline enables millions of travellers to find and book the best value tickets across carriers, fares, and journey options through our highly rated mobile app, website, and B2B partner channels.

Machine learning and AI at Trainline

Machine learning and AI are at the core of how Trainline is transforming travel, helping millions of customers make smarter, more sustainable journeys every day. Our ML models and AI solutions power critical aspects of our platform, including:

• Advanced search and recommendation capabilities across our mobile and web applications


• Pricing and routing optimisations to find the best fares for customers


• Personalised user experiences enhanced by agentic AI


• Data‑driven digital marketing systems


• AI agents improving customer support

About t...