Help redefine customer service as a Machine Learning Engineer with Amazon. You'll develop Generative AI solutions, empowering associates and leaders with data-driven insights.
Amazon Customer Service seeks a dynamic Machine Learning Engineer to shape intelligent solutions that enhance customer experiences. Focus on generating actionable insights from customer interaction data, while contributing to architectural excellence and operational support. Your hands-on role includes designing and scaling production systems that have a direct impact on customer satisfaction and associate performance.
Key Responsibilities:
• Apply generative AI techniques for personalized insights
• Build scalable components for processing customer data
• Design features from technical design to deployment
• Participate in code reviews to enhance quality
• Write clear technical documentation and design proposals
Requirements:
• Over 3 years of software development experience
• 2+ ye...