Hiring: Ecommerce Customer Support Executive (Fashion Retail) | Dubai, UAE ?
We are looking for an Ecommerce Customer Support Executive with experience in Fashion Retail Ecommerce to join a leading retail organization in Dubai.
? Location: Dubai, UAE
?️ Industry: Fashion Retail / Ecommerce
Key Requirements:
✅ 2–4 years of Ecommerce Customer Support experience in Fashion Retail
✅ Fluent in Arabic & English (Mandatory)
✅ Experience handling D2C ecommerce websites and online customer support
✅ Familiarity with Shopify, Magento, Zendesk, Freshdesk, Ziwo, or similar platforms
✅ Strong understanding of order management, returns, refunds, and last-mile delivery processes
✅ Experience supporting GCC customers is preferred