Position Overview
InterContinental Hotels Group in Kuala Lumpur is seeking a highly motivated Reservations Agent to manage bookings and deliver exceptional guest services. Ideal candidates will have proven experience in luxury hotel environments, be proficient in reservation systems like Opera or Fidelio, and possess excellent communication skills in English. The role involves handling inquiries, managing reservations, and ensuring a high level of service and guest satisfaction while maintaining the highest standards of professionalism and integrity.
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