POSITION SUMMARY Process all guest check-ins, verifying guest identity, form of payment,
assigning room, and activating/issuing room key. Set up accurate accounts for
each guest according to their requirements. Enter Marriott Rewards information.
Ensure rates match market codes, document exceptions. Secure payment prior to
issuing room key, verify/adjust billing. Compile and review daily
reports/logs/contingency lists. Complete cashier and closing reports. Supply
guests with directions and property information. Accommodate guest requests,
contacting appropriate staff if necessary. Follow up to ensure requests have
been met. Process all payment types, vouchers, paid-outs, and charges. Balance
and drop receipts. Count and secure bank at beginning and end of shift. Obtain
manual authorizations and follow all Accounting procedures. Notify Loss
Prevention/Security of any guest reports of theft. Assist management in training, evaluating, counseling, motivatin...