Drive customer engagement as a Loyalty Operations Specialist with Indigo. This role focuses on optimizing loyalty programs by leveraging data insights and enhancing customer experiences across all stores.

As part of the marketing team at Indigo, you will support the loyalty program's operations, including campaign targeting and performance tracking. You will collaborate with cross-functional teams to analyze member behavior and enhance targeted communications. Your focus on detail will enable you to contribute to the overall effectiveness and enjoyment of our loyalty programs.

Key Responsibilities: • Develop and report on loyalty program performance scorecards • Design effective loyalty campaign structures and promotions • Optimize targeting for personalized customer outreach • Collaborate with marketing teams on campaign execution • Provide training and guidance on loyalty platform use

Requirements: • 2+ years in loyalty, CRM, or customer insights • Strong S...