Company Overview VIP Systems is a South Florida Low Voltage integrator specializing in complex technology infrastructure (cabling, security, and access control) for luxury high-rise developments. Position Overview We are seeking a proactive Service Manager to lead our service department and ensure the long-term performance of our technology installations. This role requires a high-energy leader to manage maintenance requests, coordinate service technicians, and maintain excellent relationships with property managers in a fast-paced environment. Core Responsibilities Service Operations: Manage maintenance contracts and daily service calls for luxury high-rise clients. Scheduling & Dispatching: Coordinate technician schedules and dispatch teams for emergency repairs or routine maintenance. Client Support: Act as the primary contact for property managers regarding repairs and system upgrades. Technical Troubleshooting: Provide remote guidance to field teams to resolve complex system fault...