The Loss Mitigation Specialist is responsible for assisting delinquent mortgage borrowers by evaluating financial hardship situations and identifying appropriate retention and liquidation solutions. This position serves as the primary point of contact for borrowers seeking mortgage assistance and ensures compliance with company guidelines throughout the loss mitigation process. The specialist works closely with borrowers, attorneys, housing counselors, investors, and internal departments to minimize foreclosure activity while maximizing home retention opportunities and protecting investor interests.

Essential Duties and Responsibilities

Borrower Assistance & Case Management

Serve as the primary contact for borrowers experiencing financial hardship.

Conduct borrower interviews to assess financial circumstances and determine a...