The Loss Mitigation Intake Coordinator plays a key role in supporting the organization’s loss mitigation functions by performing a variety of administrative and customer-facing tasks. This position is primarily responsible for managing the initial intake process for customers seeking financial hardship assistance.
The coordinator gathers and reviews financial documentation, evaluates application completeness, and supports eligibility assessments for loss mitigation programs. This role requires timely, accurate, and compliant file reviews in accordance with investor guidelines and applicable servicing standards.
The Loss Mitigation Intake Coordinator works closely with the broader Loss Mitigation team to ensure an efficient, compliant, and customer-focused process.
Key Responsibilities

+ Manage the intake process for loss mitigation applications, including written and verbal submissions

+ Request, collect, and review financial and supporting documentation to c...