You will provide end user support to the business users on the ship. Ensuring their issues are solved and the user is trained/communicated with in any preventative measures for the future.
You will be responsible for managing people's accounts and the creation of, as well as ensuring our security policies are adhered to.
You will monitor all ICT hardware and software to ensure its proper function. Correcting any problems that arise as a matter of priority.
You will be ‘on duty' on a regular schedule and will be required to respond to ICT emergencies out of hours. You will also be responsible for checking all regularly scheduled activities have taken place eg Backup systems.
You will provide support, as appropriate, for people's personal devices and be involved in the education and training of people in the use of the ICT systems.