Support DC/DS (Distribution Center / Delivery Station) management by monitoring operational KPIs, identifying inefficiencies, and proposing enhancements to boost warehouse performance and service quality.
Driver Management & Capacity Planning
Manage and optimise the driver pool, ensuring sufficient capacity to meet daily operational demands
Recruit, onboard, and train new drivers on systems, SOPs, and operational standards
Maintain strong engagement with drivers and act as the first point of contact for operational support
Service Quality Monitoring:
Track essential operational metrics such as inventory turnover, delivery times, and transportation costs. Handle issues like mislabeling, lost or misplaced items, and inventory holding to maintain high service standards.