Our B2B Logistics Operations Execution team owns the resolution of operational incidents and the operational relationship with our strategic customers. With extensive know-how in logistics, supply chain management, and e-commerce, we understand the unique operational challenges of our customers and continuously strive for innovations and improvements.    



The essence of your role:

• Ensuring compliance with customer-specific SLAs in your customer portfolio.
• Proactively organizing the resolution of issues in existing logistical solutions, in collaboration with internal departments and our customers.
• Close coordination with key account management and other internal departments to optimize logistics and transport processes for our customers.
• Communicating with the operational contacts of our customers in German and English to build a long-term and trusting collaboration.
• Pre...