Logistics Customer Service Coordinator

Location: Manchester (Fully On-Site)
Pay Rate: £13.50 per hour
Job Type: Temporary / Ongoing
Start Date: Immediate Start Available

Job Overview

We are currently recruiting for a Logistics Customer Service Coordinator to join a busy and fast-paced logistics operation in Manchester. This is a fully on-site role supporting day-to-day transport and customer service activities. The successful candidate will act as a key point of contact between customers, drivers, and warehouse teams, ensuring the smooth and timely movement of goods.

Key Responsibilities

Handling incoming customer queries via phone and email in a professional and timely manner
Providing updates on deliveries, collections, and shipment status
Liaising with warehouse and transport teams to resolve operational issues
Booking and amending transport orders using internal systems
Tracking consignments and proactively communicating de...