Description
We are looking for a detail-oriented Shipping Specialist/Customer Service to join our team in Cleveland, Ohio. This is a Contract to permanent placement position from 3pm-11pm. The ideal candidate thrives in fast-paced environments, enjoys problem-solving, and is eager to learn and grow.

Responsibilities: • Coordinate shipping activities, including scheduling and tracking deliveries to ensure timely and accurate transport. • Communicate with internal teams and external partners to address inquiries and resolve logistical challenges. • Manage inbound telephone calls while providing exceptional customer service and accurate information. • Maintain detailed records and ensure the proper transfer of information to legal documents. • Collaborate with the operations manager during the training period to gain a comprehensive understanding of company processes. • Utilize basic computer skills to operate internal software systems efficiently. • Support weekend logisti...