Position Overview
University of Pittsburgh Physicians is hiring a full-time Location Supervisor for the OPR Hospital Operators team. This position is a hybrid position located in Oakland. Hours for this position are Monday-Friday 10:00pm to 6:00am.
OPR Hospital Operators are the largest group, and reach, of operators in Western PA. They answer inbound calls into the UPMC tollfree line, Children's, Magee, Mercy, Presbyterian, Shadyside, and Passavant's McCandless and Cranberry, which, on average, is a 2.1 million call volume annually, to send pages and to connect to patients and offices. They also facilitate codes for the aforementioned along with the medical codes for Western Psychiatric, which average about one thousand a month. Additionally, they facilitate inpatient medical consults for Presbyterian, Shadyside, Mercy, and Western Psychiatric, resulting in an average of about five thousand per facility each month.
Purpose:
Manage coordination and supervision of the scheduling, reg...