Overview

The Local Client Manager (LCM) is responsible for managing and growing existing customer relationships within the Automotive vertical. This role focuses on delivering exceptional customer experiences, driving wallet share expansion, and supporting the growth of non-ocean logistics offerings such as Contract Logistics, Ground Freight (FTL & LTL), and Supply Chain Services . The LCM acts as the primary point of contact for assigned accounts, ensuring commercial success and customer satisfaction.

Key Responsibilities

Account Management & Growth

• Manage a portfolio of existing customers within the Automotive vertical
• Develop account plans to increase share of wallet across ocean and logistics & services (L&S).
• Identify upsell and cross-sell opportunities in Contract Logistics, Ground Freight, and Supply Chain Services .
• Ensure timely renewal of contracts and maintain competitive pric...