Position Number: 001121

Department: Enrollment Management (Adm)

Employment Type: Permanent - Full-time

Months Per Year: 12

Essential Duties and Responsibilities:

+ Financial Aid Loan Processing & Awarding: Efficiently pull, process, and award alternative (private) student loans and Federal Direct PLUS loans in accordance with institutional, federal, and state regulations.

+ Loan Modification & Lifecycle Management: Execute accurate and timely loan updates, adjustments, cancellations, and revisions for all federal and PLUS loan programs to maintain data integrity.

+ Specialized Institutional Loan Administration: Manage the end-to-end processing and tracking of the school’s in-house loan program (Jamieson Loan Program), ensuring compliance with internal policies and donor intent.

+ Case Management & Student Support: Oversee and resolve financial aid inquiries and workflows utilizing Salesforce CRM , ensuring a high leve...