Description We are looking for a Loan Service Specialist to support loan administration activities for a contract position based in Lacey, Washington. This role focuses on maintaining accurate servicing records, coordinating payment-related transactions, and assisting with collection and recovery workflows. The ideal candidate communicates effectively with members and internal teams while helping ensure loan servicing processes are completed with precision and timeliness.

Responsibilities:
• Administer a range of loan servicing transactions, including account modifications, restructuring updates, payment reversals, and routine payment posting within the servicing system.
• Respond to loan servicing questions from members and internal staff by providing timely, clear guidance and effective issue resolution.
• Coordinate the placement of charged-off accounts with external collection partners and prepare supporting records for recovery and legal follow-up activities.
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