Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia

About the job: Loan Operation Team Leader

Job Summary

Responsible for overall loan operations management and supervision of the loan operations staff. This includes the preparation of loan files for credit review, managing customer contract signings and disbursements of loans. Additionally the department handles inbound customer inquiries and works closely with the sales team to ensure the loan applications meet all the policy requirements.

Job Description

• Manage application input in the loan system and verification procedures for all loan applications. Maintain workflows for all stages of loan input.
• Lead, train and supervise the operations staff to ensure the department meets organizational goals.
• Audit loan operation activity, review daily reports for accuracy, and prepare monthly and/or quarterly reports as required.
• Contact clients to ga...