Position Overview
JOB SUMMARY
Under the direction of the Program Manager and the Appliance Route Driver you will assist in the daily Appliance Pickup Process, including, following a predetermined route to collect appliance while ensuring high quality customer satisfaction is delivered.
DUTIES AND RESPONSIBILITIES
- Primarily works as the assistant for a two-man crew to safely remove appliances from customer homes. This includes travel to the homes, meeting with the customers and removing identified appliances.
- Meet the established daily, weekly and monthly Key Performance Indicators for appliance pickup appointments
- Convey positive image of project partners by maintaining a professional appearance
- Track and report pickups and deliveries using a mobile device.
- Cooperatively work with program staff to identify and recommend areas for process improvement
- P...