Service Tower Specialist Associate

Full time position located at Parque Logistico San Martin Obispo Park II, Cuautitlán, MEX.

Responsibilities

• Communication Office; Daily/Weekly Service Monitoring.
• Data Management.
• Internal & External Quality Measurement (Service Tower).
• Performance Management.
• Process Compliance.
• Reporting on Performance and Processes (Compliance).
• Stakeholder Management/Engagement.
• Apply specialist knowledge to provide advice to employees, management or customers.
• Manage or maintain systems or processes.
• Complete projects to develop or change systems or processes as appropriate.

Qualifications

• Bachelor's Degree or equivalent.
• Proficiency in English.
• Moderate level (3‑5 years) of related experience.
• Analytical, planning & organizing, influencing & persuasion, presentation, problem‑solving skills.