Service Tower Specialist Associate
Full time position located at Parque Logistico San Martin Obispo Park II, Cuautitlán, MEX.
Responsibilities
Communication Office; Daily/Weekly Service Monitoring.
Data Management.
Internal & External Quality Measurement (Service Tower).
Performance Management.
Process Compliance.
Reporting on Performance and Processes (Compliance).
Stakeholder Management/Engagement.
Apply specialist knowledge to provide advice to employees, management or customers.
Manage or maintain systems or processes.
Complete projects to develop or change systems or processes as appropriate.
Qualifications
Bachelor's Degree or equivalent.
Proficiency in English.
Moderate level (3‐5 years) of related experience.
Analytical, planning & organizing, influencing & persuasion, presentation, problem‐solving skills.
Required Documents
Updated Resume/CV
Cover Letter
Current TOEIC scores (600 pts. requir...