Involves ensuring compliance with the commercial, operational and administrative processes of the retail access points in charge, which leads to the fulfillment of predicted sales objectives, as well as ensuring customer satisfaction.
**General job description**:- Assists customer by tracing packages, answering questions regarding FEC products and services and providing over-the-counter Monitoring the correct documentation and handling of shipments, audits of packages received to be delivered in a timely manner.
- Ensures that the access points in his/her charge have the material resources for the execution of their functions, performing inventory audits, providing the necessary supplies to carry out the daily documentation and packaging of the shipments, verifying that the equipment is maintained of the branches.
- Monitors the staff attendance, compliance with the opening and closing times of the branches, making visits to all retail access points, monitoring the maint...