The Lifestyle Concierge will anticipate and manage the lifestyle needs of high and ultra‑high net worth customers and act as their primary interface for any lifestyle and concierge services. Customers will engage via an omni‑channel solution where the Lifestyle Concierge is expected to deliver exceptional customer service and unique solutions of superior quality, whilst developing a trusted and connected relationship with customers. The Lifestyle Concierge will be expected to be resourceful and develop relevant solutions by using proprietary and other available resources to fulfill requests.

• Build sound knowledge of customers during interactions to ensure a personalized interaction and establish a credible rapport.
• Strive to leave the customer with a positive experience after every contact.
• Provide innovative and resourceful solutions and recommendations to all types of requests.
• Consult and ad...