**Job Description:**

**Principal Responsibilities:**

+ Provide service to Annuity or Life customers who possess a policy by responding to requests via telephone regarding insurance and other financial service products and benefit plans.
+ Research and respond to requests and discuss options regarding various aspects of the policy, for example, status of claims, policy provisions, values, basic procedures, etc.
+ Process transactions and fund transfers and refer requests for other policy modifications to appropriate areas for processing.
+ Efficiently access multiple electronic systems to provide complete response.
+ Work at all times to enhance and strengthen the relationship between the customer and our insurance clients.
+ Support special campaigns as needed, or if requested by the customer.
+ DXC associates are expected to perform these responsibilities in a consistent, professional manner while exercising strong verbal, interpersonal and Quality ...