POSITION DESCRIPTION:

The Licensed Customer Service Agent is under the immediate supervision of the Service Leader and/or Agency Manager to do routine data entry, office work of normal complexity, endorsements, remittance and answer the telephones in accordance with established standards and procedures. Work is expected to be high in quality and accuracy. The Licensed Customer Service Agent must have a working knowledge of office routines and requires the exercise of a limited degree of independent judgment and to do related office work as directed. The Licensed Customer Service Agent may be exposed to confidential information and therefore is required to adhere to all Allstate corporate and DFW Metropolitan Insurance Group, LLC privacy requirements.

LICENSING REQUIREMENTS: 

Every Service Agent is strongly.
encouraged to obtain their Property and Casualty (P&C) license. The agency is willing to assist
on this licensing on...