Mac Haik Automotive Group is seeking a motivated and customer-focused Level 2 IT Support Specialist to provide technical support across multiple dealership and corporate locations, including Pasadena and League City. This role is responsible for troubleshooting hardware, software, and network-related issues while delivering exceptional service to end users in a fast-paced automotive environment.

Essential Duties and Responsibilities

• Respond to service calls to troubleshoot the nature of reported problems and taking necessary steps to resolve those problems.


• Oversight of network, servers, PC hardware, software and peripherals.


• Execute hardware, software and network installations and configurations.


• Provides network support by planning activities that effect system operations strategically and responding to system ma...