Position: Lettings Administrator

Type: Full-Time / Permanent

Salary: Competitive

Join our One Great Team here at Haven as a Lettings Administrator, where you’ll play a key role in supporting our Head of Holiday Home Revenue by delivering an exceptional experience for our Letting Owners.

We’re seeking an organised and owner-focused individual who can confidently manage owner relationships and ensure the smooth delivery of our Letting Service.

Key Responsibilities

• Support the delivery of our Letting Owner promises through effective availability management, owner onboarding, and consistent communication.
• Build and maintain strong relationships with Letting Owners, confidently addressing concerns, resolving problems, and acting on feedback with empathy and understanding.
• Collaborate with the park’s Experience Team to share updates on sales and service KPIs, ensuring alignment on goals....