Position Overview
Shape the future of Lending Services as a Team Manager. Drive compliance, enhance client satisfaction, and lead a team focused on quality client service delivery.
This leadership role focuses on overseeing the operations within the Lending Services unit. You'll manage end-to-end processes, ensure the highest service standards, and lead a team committed to operational excellence. Engaging with internal partners and stakeholders is essential to resolving issues and improving service effectiveness.
Key Responsibilities:
• Ensure compliance with lending and regulatory requirements
• Manage client inquiries and issue resolutions
• Oversee documentation accuracy and process efficiency
• Drive team performance through coaching and development
• Foster a culture centered on client satisfaction
Requirements:
• 3+ years in Financial Services sector
• Minimum 2 years in managerial capacity
• Thorough understand...