We’re looking for a Leisure Attendant to assist the Sports Centre Manager in the smooth running of the centre, taking charge of the site on a daily basis and ensuring it provides excellent customer services while maintaining the safety of staff and customers. The Leisure Officer will carry out daily tasks ranging from lifeguarding, running reception, managing memberships, dealing with customer questions, cleaning and first aid.

Responsibilities

• Assist the Sports Centre Manager in developing customer relationships and creating a quality customer experience.
• Ensure the highest standard of customer care and service delivery within the centre.
• Deal with complaints and issues and work with the Sports Centre Manager to resolve them.
• Carry out lifeguarding duties in line with centre and national standards as part of daily shift duties.
• Complete required training in line with National Guidance to remain competent.
• Work shi...