The Law Society of Ontario seeks a dedicated Legal Information Officer to enhance client service. Deliver quality legal resources and support for the public and legal professionals.
This role is vital in assisting inquiries from diverse individuals, guiding them toward appropriate resources and services. You'll play a key part in the LSRS crisis line, offering clarity and assistance on legal issues. Join a team committed to improving processes and sharing knowledge across departments.
Key Responsibilities:
• Manage inquiries and assist clients in accessing legal help
• Conduct database searches and provide tailored referrals
• Research available legal aid and community services
• Assist applicants with LSRS membership processes
• Collaborate for continual service enhancements and quality
Requirements:
• Completed a 2-year College program in Law or Paralegal studies
• Valid L1 or P1 license from the Law Society
• 3-4 years of related customer service exp...