Join Midway Nissan as a Leasing Portfolio Manager and drive exceptional customer experiences. This role focuses on lease management, customer retention, and maximizing renewal opportunities.
As part of Drive Autogroup, you will manage lease maturities while ensuring an outstanding client journey. Your expertise in automotive leasing will be essential for developing retention strategies and structuring competitive offers in collaboration with Sales and Finance teams. You will be empowered to enhance customer satisfaction through excellent service and effective communication.
Key Responsibilities:
• Manage and track dealership lease portfolio effectively
• Contact customers about lease-end options proactively
• Develop strategies for long-term customer retention
• Collaborate on structuring competitive leasing offers
• Ensure compliance with lease documentation and processes
Requirements:
• Experience in automotive sales or finance preferred
• Strong underst...