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⏰ Risorse Umane

LEARNING OFFICER

Costa Crociere
Location 📍 Genoa, Italy
Posted 📅 June 20, 2026
Work Type ⏰ Risorse Umane

Position Overview

WHAT YOU WILL DO
You will be a key driver of onboard learning and development, translating business priorities into impactful training solutions while fostering engagement in a dynamic, multicultural environment.
·       Design and deliver classroom and online training, ensuring quality and engagement.
·       Identify learning needs and translate them into targeted initiatives.
·       Analyze KPIs (revenue, NPS, complaints, turnover) to improve performance through training.
·       Manage onboard mentoring programs, supporting integration and development.
·       Support managers in coaching and on-the-job training.
·       Promote learning and increase participation through effective communication.
·       Ensure compliance with company standards, procedures, and reporting.
·       Integrate safety (HESS) and sustainability into training activities.
WHO YOU ARE
You bring solid experience in training and development and a strong driv...

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Job Details

Employment Type
Risorse Umane
📊
Category
Other Teachers and Instructors
🏠
Work Arrangement
On-site
📍
Location
Genoa, Italy