Here are some of the responsibilities of an L&D manager:

**Training program design**

Create learning strategies, design training programs, and assess their effectiveness

**Training delivery**

Initiate, coordinate, and deliver training programs, and follow up with participants

**Training needs analysis**

Identify training needs through brainstorming sessions, employee requests, and guest feedback

**Training program evaluation**

Monitor training attendance and enrollment, and assess the transfer of learning to operations

**Training program alignment**

Ensure training programs are aligned with the hotel's operations strategy

**Training program implementation**

Implement and maintain training checklists, and ensure training is consistently delivered

**Training program support**

Provide coaching and guidance to trainers and leaders, and support new hires

**T...