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Meet the Team

Our team operates within the Cisco Technical Assistance Center (TAC), a cornerstone of Cisco’s Customer Experience organization. We play a key role in the broader Cisco ecosystem by driving knowledge sharing and operational excellence. Comprised of 12 dedicated members, our team is known for its energetic and highly collaborative culture. We value innovation and mutual support, consistently striving to exceed performance goals while maintaining strong, positive relationships. We are looking for individuals who share our passion for solving sophisticated problems and our dedication to collective success.

**Your Impact**

We are seeking a visionary Leader, Knowledge & AI Support Automation Management to lead our KCS Center of Excellence (COE) across the entire Cisco TAC...