Become a key player in pet hospitality as a Leader in Pet Hospitality Management. Ensure a safe and welcoming environment for pets and their owners through exceptional operational oversight.
This pivotal role mandates leadership over hotel operations and the overall pet parent experience within the facility. You'll initiate and champion company strategies aimed at enhancing service quality while managing and mentoring staff. Your responsibilities will include assessing daily operations, promoting effective guest communication, and ensuring compliance with safety protocols.
Key Responsibilities:
• Drive excellence in pet boarding and daycare services
• Handle reservations and check-in processes
• Ensure adherence to medication procedures for pets
• Lead staff in delivering exceptional guest services
• Conduct safety and satisfaction audits routinely
Requirements:
• 3+ years of leadership experience in retail settings
• Flexibility in working hours, includin...