Position Overview
Our Client, a HVAC and Refrigeration Organization company, is looking for a Lead Warehouse Technician for their supply store in Anchorage, AK location. Responsibilities:
+ Key point of contact for customers visiting our Client Supply stores.
+ Helping customers resolve parts or equipment issues and ensuring they receive high quality solutions quickly and accurately.
+ This hybrid position combines both Customer Sales Associate and Warehouse Associate responsibilities.
+ Provide customer support by identifying solutions and ensuring a high level of satisfaction.
+ Partner with customers to grow sales by recommending related or complementary products.
+ Utilize basic computer skills including Microsoft Word, Outlook, and Excel.
+ Use Salesforce as needed (experience is helpful but not required).
+ Process customer orders and handle inquiries, questions, or concerns related to Parts and Supply offerings. ...