The Role

We’re looking for a Lead UX/UI Designer to shape world‑class user experiences across multiple delivery channels. This senior individual contributor role owns complex, cross‑functional design initiatives and sets the bar for visual craft, interaction design, and evidence‑based decision‑making.

You will own the CX roadmap based on customer feedback distilled by user research.

You’ll partner closely with product managers, engineers, data teams and stakeholders across the business, helping drive both immediate improvements and long‑term strategic UX evolution.

What you’ll do

Design Leadership & Strategy

• Lead end‑to‑end design for complex product initiatives—from discovery to delivery—spanning multiple channels and customer segments.
• Translate ambiguous problem spaces into clear hypotheses, design directions and high‑impact solutions.
• Champion ...