Position Overview
**About This Role**
Wells Fargo is seeking a Lead Technology Business Systems Consultant supporting Wealth and Investment Management (WIM) technology capabilities. This role leads complex, enterprise-wide initiatives by partnering closely with business and technology teams to deliver strategic, scalable technology solutions that address highly complex business needs.
**In This Role, You Will:**
• Lead major incident command center operations (P1/P2) as the single point of coordination, directing incident bridge calls with clear ownership, accountability, structured troubleshooting, and enforced cadence (status updates, escalation checkpoints, decision points)
• Drive rapid service restoration by coordinating cross-functional technology, business, and vendor teams, organizing parallel workstreams, and maintaining focus on mitigation, recovery, and resolution
• Translate technical issues into clear, business-focused communication, highlighting customer im...