Act as a knowledgeable resource for FactSet’s clients, vendors and internal leaders.
Project manage business and network team initiatives.
Configure Cisco / Arista Routers / Switches / F5 Load Balancers / Cloud Networking Services to provide solutions that successfully integrate into our clients, vendors and FactSet’s own internal networks.
Build and maintain positive working relationships with clients and stakeholders.
Provide expert support during network issues and troubleshoot across all network layers.
Research, design and implement new connections to market data providers and other third parties.
Optimize processes using templates, automation, and workflow systems.
Lead and mentor team members, supporting them in achieving their career and project goals.
Participate in shift rotation for Saturday & Sunday on-call coverage.